Frequently Asked Questions (FAQ)

Mini Honey Jar

Dimensions: H4cm x 4.5cm diameter

Mini Honey Jar - Single Clear box

Dimensions: L5cm x W5cm x H5cm diameter

Mini Honey Jar - Twin Clear box

Dimensions: L10cm x W5cm x H5cm diameter

Actual colors of design may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently.

Our mini honey jars have all the necessary Halal certification and health documents. 

We do not have the halal logo on our mini honey jars. As they are wrapped by our Stay-At-Home Mothers and in line with the regulations of MUIS, the halal logo can only be printed if the product is sold in its original packaging, i.e. no additional wrapper. 

As for the other items in our gift set, please check with our friendly HoneySpree Team for more details. 

The shelf life is 2 years from the manufacturing date on the label.

Our current batch of honey expires on 9 November 2023. 

Storage Instructions 

1. Always keep the cap sealed when not in use

2. Store product in a cool and dry place

3. Keep away from direct sunlight

4. Does not require refrigeration

Bamboo Cutlery Set

Cutlery holder: L18cm x H22.5cm

Fork, Spoon, Knife & Straw Cleaner Brush: 20cm each

Chopstick: 21cm

Straw: 18cm

Bamboo Lunch Box

Lunch Box: L20cm x W11cm x H5cm

Bamboo Tumbler 

Tumbler: H19.5cm x Diameter 6.5cm 

Volume: 240ml 

How to wash the bamboo items?

Wash in warm soapy water and towel dry. Please do not Soak.

Can the bamboo products be used in the dishwasher or microwave?

We do not recommend using our products in the microwave or the dishwasher as extreme heat can reduce the lifetime of your natural bamboo.

Is the bamboo lunch box leakproof?

Due to the natural materials used to make the lunch box and they are plastic-free, Honeyspree’s bamboo lunch boxes are not 100% leakproof - so we would suggest not using them to carry liquids such as soups.

We offer FREE custom designs for orders above S$300. 

For orders below S$300, there will be a S$20 design fee charge.

Please note that the price per jar will still be from $5.45 onwards.

Here’s how to order:

-Please email us at hello@honeyspree.com to express your interest of creating your own custom design.

-We will send you an invoice and after completing the payment, we will proceed to start the designing process. Each purchase includes 3 editing rounds.  

-We will send you a final proof to approve before production. 

**Please note that for custom design, the lead time will be longer depending on the order quantity.**

Got a question? Email us at hello@honeyspree.com or call us at +65 8686 2990.

Yes, it is possible! Please contact our friendly HoneySpree Team at hello@honeyspree.com for individual customisation.

HoneySpree accepts all major credit and debit card payments including VISA, Mastercard, and American Express. We do not accept cash payments. 

Unfortunately, we do not offer bulk discounts as HoneySpree employs Stay-At-Home Mothers to wrap and pack our products and we give a certain percentage of the price goes to them. We hope to seek your kind understanding. 

Sign up for our newsletter for first-hand exclusive discounts and promotions. We also have tie-ups with credit-cards and other establishments which may interest you!

You may apply your promo code in the field at the bottom of the checkout page.

Promo codes are not applicable to all orders. Do make sure to read through the Terms and Conditions applied to each promo code.

It may be due to the following reasons:

1. Promo code has expired, past its validity period.
2. Promo code cannot be used on items on promotion.
3. Only 1 promo code can only be applied for each order.
4. Promo code can only be used once.

We do not offer exchanges for our personalised range. However, you may contact us for an exchange under the following circumstances:

1. The design differs from the final artwork (includes spelling errors and incorrect dates).*
2. The item received is defective or different from the product stated in your order confirmation.

Exchanges must meet ALL of the following conditions:

1. Item is in its original condition, sealed and unused.
2. Exchange has to take place within 30 days of receipt.
3. Exchange has been authorised by our Customer Service officer.

*Does not include minor variances in colour or placement. Product may vary in appearance depending on device being used to view this website.

You are only allowed to return purchases under the following conditions: 

1. Item received is defective or different from the product stated in your order confirmation.
2. Item is in its original condition, sealed and unused.
3. HoneySpree is unable to provide you with the original purchase made.
4. Return has been authorized by our Customer Service officer.

All sales are final and strictly no cancellations are allowed once payment is received.

Yes, we do! There is a delivery fee ranging from $15 for each location depending on the items purchased. If you would like to opt for this, please write in to us at hello@honeyspree.com.

For orders below S$150, delivery charges are S$15*.

For orders above S$150, DELIVERY IS FREE*!

*For deliveries to Sentosa, Changi Airport and Airline zones/ houses, there will be a surcharge of S$10. Please contact customer service at hello@honeyspree.com 

Depending on the size of your order, the lead time differs. Kindly note that the following estimated delivery lead time is applicable for delivery to 1 location. 

Mini Honey Jars - Standard Design Jars

For orders below 150 pieces, shipping and delivery will take 3 business days.

For orders of 150 pieces and above, shipping and delivery will take 4 - 6 business days.

For orders of 300 pieces and above, shipping and delivery will take about 7 -  9 business days.

For orders of 600 pieces and above, shipping and delivery will take 10 - 14 business days.

Mini Honey Jars - Customisable Design Jars

For orders below 150 pieces, shipping and delivery will take 5 business days.

For orders of 150 pieces and above, shipping and delivery will take 6 - 8 business days.

For orders of 300 pieces and above, shipping and delivery will take about 9 - 11 business days.

For orders of 600 pieces and above, shipping and delivery will take 10 - 14 business days.

Mini Gift Sets such as Sweet Treats, Spreading Love & Essential pack 

For orders below 100 pieces, shipping and delivery will take 5 business days.

For orders of 100 pieces and above, shipping and delivery will take 6 - 9 business days.

For orders of 300 pieces and above, shipping and delivery will take about 10 - 14 business days.

For orders of 600 pieces and above, shipping and delivery will take 14 - 17 business days.

At certain times of the year, we may require more notice based on availability. We do accept rush orders on a case-by-case basis. Kindly check with our friendly team and we will do our very best to meet your deadline! 

We apologise in advance if that ever happens. You may contact us at hello@honeyspree.com or whatsapp us at +65 8686 2990 for a follow-up.

We currently do not offer international shipping.

Yes, we do offer self-collection. You can opt for this option under the payment page. 

Pick up location is at CSI Distribution Centre, 2 Kim Chuan Drive #08-05 Singapore 537080

Please send in your enquiry in our contact form available here.

Alternatively, you may contact us at our email, hello@honeyspree.com or call us at +65 8686 2990.